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Thank you. Your audit is being set up.
Stripe will email you a payment receipt. Once payment is confirmed, the audit runs automatically on the firm website you submitted and the report is emailed to the address you gave us.
- Payment confirmation. Stripe sends the receipt to the email used at checkout.
- Automated audit. The report checks public pages and DNS signals only. Nothing is needed from you.
- Report by email. The report is emailed to the address you provided after payment is confirmed. We have not published a delivery window; to have timing confirmed in writing, email julien@relaycairn.com. We have not published a refund or re-run policy. To ask whether a refund or re-run applies to your order, email julien@relaycairn.com with your firm URL and the email you used at checkout, and we will reply in writing. If you haven't received your report, check your spam folder first.
No call or meeting is needed. Please don't email client or case information. Questions: julien@relaycairn.com.
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Case-Intake Visibility Audit · US law firms
Find out where prospective clients get lost before they ever reach your intake.
An automated report that checks the public-facing path a prospective client follows to contact your firm: your contact and intake pages, forms, click-to-call, mobile behavior, response clarity and email deliverability. You get a prioritized fix list, delivered by email. No sales call.
Built for solo and small-firm owners and managing partners in personal injury, family, criminal defense, immigration and estate practices.
The problem
Prospective clients rarely complain. They just call the next firm.
Someone dealing with an arrest, an accident, a custody issue or a visa deadline is not in a patient mood. If your intake path has friction, the inquiry usually disappears without a trace. Common leaks:
Missed calls
The phone goes to voicemail during court, meetings or evenings, and the caller never leaves a message.
Slow or absent form responses
A web form submits into a void, with no confirmation, no expectation set and no clear follow-up.
Contact pages that break on mobile
Tiny tap targets, a phone number that isn't tappable, or a form that is hard to complete on a phone.
No after-hours path
Nothing tells a visitor what happens if they reach out at 9 p.m. or on a weekend.
Confusing intake flows
Too many steps, unclear next actions, or several competing ways to reach the firm with no obvious primary one.
Firm emails that don't arrive
If the domain's email authentication is missing or misconfigured, replies and confirmations can land in spam.
What the report checks
Five areas, based on what can be verified from public signals.
- Contact and intake pagesWhether a clear contact or intake page exists, is easy to find from the homepage, and states how to reach the firm.
- Form presence and functionWhether a form is present, which fields it asks for, and whether it appears to submit and give the visitor a confirmation.
- Click-to-call and mobile behaviorWhether phone numbers are tappable, whether the page renders sensibly at phone widths, and whether key actions are easy to reach.
- Response-path clarityWhether the site tells a prospective client what happens next, when to expect a reply, and what to do after hours.
- Basic email deliverability of your domainPublic DNS records such as MX, SPF and DMARC, and DKIM where it can be detected.
Plus a prioritized fix list that orders what we found so you know what to address first.
The report only reads what is publicly visible. It does not:
- log into any system or access client or case data,
- measure how many calls you miss or how fast your staff reply,
- test your phone system or answering service,
- evaluate legal ethics rules, advertising rules or rankings.
Where a check can't be confirmed from public signals, the report says so rather than guessing.
The report is generated automatically. It is not a manual review by a person, and it is not legal or marketing advice.
How it works
Three steps. No call required.
Submit your firm URL and email
Use the form below. Tell us the website to audit and where to send the report.
Pay $349 through Stripe Checkout
You're sent straight to Stripe's secure checkout for a one-time payment. We never see or store your card details.
Receive the report by email
The report is emailed to the address you provided after payment is confirmed. We have not published a delivery window; to have timing confirmed in writing, email julien@relaycairn.com. We have not published a refund or re-run policy. To ask whether a refund or re-run applies to your order, email julien@relaycairn.com with your firm URL and the email you used at checkout, and we will reply in writing.
Sample report outline
What the report looks like.
Every report follows the same structure: a summary, a finding for each area checked, and a prioritized fix list. The example on this page is illustrative only. It is not a real firm and not a real result.
- Summary of what was checked and what could not be verified
- Findings by area, each marked High, Medium, Low or OK
- Prioritized fix list, highest impact first
- Notes on limits and how each check was made
Audit for: examplefirm.example
OKContact page linked from the main navigation.
HighForm submits but no confirmation message is shown to the visitor.
MediumPhone number in the header is plain text, not a tappable link.
MediumNo stated reply window or after-hours instructions found.
LowSPF record found; DMARC policy not detected.
Prioritized fix list (illustrative)
- Add a visible confirmation message and a reply-time expectation after form submission.
- Make the header phone number a tap-to-call link.
- Add a short after-hours note to the contact page.
- Publish a DMARC record for the firm's domain.
See your intake path the way a prospective client does.
$349, one time. Automated report by email. No sales call.
Get my audit, $349Order the audit
Tell us which site to audit.
Enter your details and the website you want checked. When you submit, you're taken to Stripe's secure checkout to pay $349. Your firm URL is attached to the order so the report is run on the right site.
- Public pages only; we never ask for logins or client data.
- Please don't include confidential client information in the notes field.
- Questions before you buy, including delivery timing, refunds or re-runs? Email julien@relaycairn.com and we'll reply in writing.
FAQ
Straight answers.
What does the audit access?
Only public-facing signals: your website's publicly reachable pages and your domain's public DNS records. It does not log in to anything, and it does not touch your case management, phone, CRM or email systems.
Do you access any client data?
No. The audit never needs client or case information, and we ask that you don't send any in the form. If the audit submits a test to your form, it uses clearly non-client test content; if you'd rather it not interact with your forms, tell us in the notes field.
Is this legal advice? Does it check bar advertising rules?
No. The report is a technical and usability check of your intake path. It is not legal advice, does not assess compliance with state bar advertising or solicitation rules, and implies no endorsement by any bar association. Consult your own counsel or ethics resources on those questions.
Will this get me more cases or better rankings?
We can't promise that. The report identifies friction we can detect in your public intake path and ranks fixes by priority. What you change, and what results follow, depends on your firm, market and execution. We make no guarantees about case volume, revenue or search rankings.
Is a person reviewing my site?
The report is generated automatically by a workflow. We don't promise human review of individual reports. If something looks wrong or you have a question, email julien@relaycairn.com.
How do I pay, and what happens right after?
When you submit the form you're redirected to Stripe Checkout to pay $349. After payment you return to this page with a confirmation, and Stripe emails your receipt. If you close checkout before paying, you haven't been charged and no audit starts.
How long does delivery take?
The report is emailed to the address you provided after payment is confirmed. We have not published a delivery window; to have timing confirmed in writing, email julien@relaycairn.com.
What is the refund or re-run policy?
We have not published a refund or re-run policy. To ask whether a refund or re-run applies to your order, email julien@relaycairn.com with your firm URL and the email you used at checkout, and we will reply in writing.
How is my data handled?
We use the details you submit to run the audit, deliver the report, process your order and respond to you about it. Card payments are handled by Stripe; we don't receive your full card number. More detail is in the privacy policy. To ask about or request deletion of your data, email julien@relaycairn.com.
Do I need to get on a call?
No. Submit the form, pay, and receive the report by email.