AI operations for commercial landscaping, snow/ice & grounds maintenance
Relaycairn builds done-for-you AI operations systems for owner-operated grounds companies in the $1M–$20M range. They run on the tools you already use. They draft the follow-up, flag the stalled quote, and keep the renewal calendar honest. Your people approve what goes out.
Book a 30-minute operations review See the three workflowsThe review is a working conversation about where follow-up, service recovery and renewals leak in your operation. It is not a sales demo.
Commercial grounds work is won on responsiveness and kept on reliability. Each workflow below targets one place where owners and GMs tell us time and contracts slip away. Scope is confirmed in discovery. You may need one workflow, or all three.
Quotes to HOA boards, property managers and facility contacts rarely get a "no". They just go quiet.
A skipped visit or an unanswered complaint email is how a contract starts to end.
Renewals planned in January beat renewals scrambled in March.
We build around the software and habits you already have. We don't ask you to replace your field-service or accounting system.
A focused call and a look at how proposals, complaints and renewals actually move today. We map the leaks and agree what is worth building.
We build on your existing tools, for example LMN, Aspire, Jobber, QuickBooks or Google Workspace. In discovery we confirm what each can connect to or export. Where there's no clean connection, we work from exports, shared inboxes or sheets, and tell you so in writing.
The AI drafts and flags. A named person on your team approves before anything goes to a customer. You decide, workflow by workflow, if and when gates loosen.
Documentation, a walkthrough with the people who'll use it, and a clear list of what's configured, where it lives and who owns it.
$5,000 – $25,000
One-time engagement range. After the discovery call you receive a fixed written price for a defined scope, and that price doesn't float as we build.
We don't guarantee win rates, retention or revenue. The system makes follow-up, recovery and renewal planning consistent. Results depend on your market, your service and your team. Any ongoing support is optional and quoted separately.
We scope to the minimum data each workflow needs, usually site names, service types, contract dates and customer contact details. Crew personal or HR data isn't needed for these workflows. We ask for access scoped to what the build requires, and we document which tools and accounts are touched. During discovery we tell you which third-party services would process data, so you can check that against your own contracts and policies. Our privacy policy is at audit.relaycairn.com/privacy.html.
The AI drafts follow-up emails, acknowledgement replies, crew-lead task notes and renewal outreach, and it flags stalled quotes and overdue closures. A person on your team reviews and sends customer-facing messages. Approval gates are part of the build, and nothing is sent to a customer on its own unless you explicitly choose that for a specific low-risk step.
We plan around your calendar. Pre-renewal snow outreach is best built and tested before the season, and spring bid follow-up before bid volume peaks. We'd rather schedule short review sessions than pull crew leads out during your busiest weeks. The schedule is set in the written scope after discovery, and we'll tell you honestly if the timing you want isn't realistic.
These are the kinds of tools we build around, but we don't assume a given connection exists. In discovery we check what your specific plan and setup can connect to or export, and the scope states exactly how each workflow gets its data.
No. The aim is to add a follow-up and recovery layer on top of your current tools, not to replace your field-service or accounting platform.
We'll look at where proposals stall, how complaints and missed visits are handled, and how renewals get tracked. You leave with a clear view of what's worth automating, and what isn't.
Book a 30-minute operations review
Prefer to write first? Fill in the short intake form, or email julien@relaycairn.com.
Same done-for-you approach, built for neighbouring service businesses.